Shipping

DIAGNOSTIC & MEDICAL PTY LTD endeavours to dispatch confirmed orders 1-2 working days. Same day delivery – Sydney for orders placed before 9am

Delivery or dispatch dates quoted or requested, or dates when goods will be ready for shipment, are given or accepted by DIAGNOSTIC & MEDICAL PTY LTD in good faith but are not guaranteed.

Please note that Sydney metro areas are defined by our freight companies (some regional areas are included)

Delivery is free for orders over $250 (excl GST) in Sydney Metro
A handling charge of $10.00 + GST will be charged for orders under $250 (excl GST)

NON–METRO, REGIONAL AND COUNTRY: 
Goods delivered outside the metro area, will incur freight charges. 

FREIGHT CHARGES THAT APPLY FOR ALL AREAS:
Heavy, large or sensitive items (i.e. furniture, autoclaves, equipment, bulky products) 
These charges will be at cost 

Cold Chain Deliveries

• All cold chain orders are sent on a separate invoice
• All cold chain deliveries will contain a heat & freeze monitor
• Cold chain deliveries are free for orders over $500 worth of cold chain products (excl GST)
• A handling charge of $15.00 + GST will be charged for orders under $500 (excl GST)
• All COD or non-account transactions attract $20.00+GST handling fee